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Humanized Voice BOT

To collaborate and be a valued partner in frontier technology
for organizations in their digital evolutionary journey



Identified 100% success in checking the eligibility to various welfare schemes.

Paris

Goal

To provide enquiry system to students across the country to know about different welfare schemes and check eligibility.

Insights and Action

Practically it becomes a tough job for National Informatics Centre (NIC) to handle very high volume scholarship schemes related enquiries from different parts of the country, different socio economic status, different languages and etc.

The nationalized voice based chat-bot system is based out of Artificial Intelligence. The solution built is intelligent enough to cater the needs of the students interacting with them in the form of a questionnaire and responses. Solution involves Humanized Avatars, voice modulation and voice interaction.

The entire architecture of the machine learning system includes the secured layers of front end, webRTC, back end systems, and predictive Al on top of it.

Results

60%

Success in checking the eligibility to various welfare schemes.







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